Find out more about who we are.

senterlink

is a comprehensive and automated call-out and maintenance scheduling management system. It is Internet-based and can be used on iPhone and Android mobile platforms as well. In addition to call outs and scheduling it provides Fatigue Tracking and Employee Time-Off modules which contribute to increase in employee efficiency and productivity.

overview

Automates the process of call-outs for emergency and scheduled maintenance via text messages and/or voice messages to members in all craft categories. Call sequence takes into account seniority, overtime and time off.

Enables the Administrators to easily manage sign-ups including built-in options for step-ups and sub-craft.

Fatigue Rules are triggered to ensure proper rest periods for employees between jobs.

Vacation/Training and other Time-off categories are tracked within the Calendar Module. All time-off activities are synchronized with employee regular time via interfacing with the Payroll system.

BENEFITS

Increased productivity and efficiency aiding in cost measurement via employment of the Fatigue and Time-Off modules.

Automated and accurate call-outs based on these key criteria:

Member sign-ups for different time slots
Seniority
Step-up and Sub-Craft sequence order
Vacation and Sick Time-off
Overtime hours

Automated phone messages /text messages reduce human errors during call-outs

Customization and replication of various rounds.

Convenient approval process for Maintenance Supervisor before calling contractors for a job.

Easy and rapid sign-ups via Internet, Interactive Phone System or two-way Text Messaging during sign-up hours. Archival of all necessary data to perform systematic audits.

Detailed tracking of call-outs through documented phone call(s) and/or text messages. Member response for each phone call or text is captured.

Mobile access via iPhone, iPad and Android.

One-stop view of all employee allocations/assignments at all times.